Legal
Compliance
WEBEE is built to help businesses use AI agents responsibly — with data protection, calling regulations and AI transparency designed into the platform.
Data protection
- UK GDPR-aligned processing, with Webespoke AI acting as processor for the data our customers handle in their workspaces.
- Data minimisation and configurable retention inside each workspace.
- Data subject rights supported — access, correction and deletion requests can be actioned per workspace.
- Sub-processors bound by data-processing agreements; international transfers only with appropriate safeguards.
Calling and messaging
- Customers control call recording and are responsible for the consent notices their jurisdiction requires; agents can announce recording at the start of a call.
- Outbound calling includes configurable daily attempt caps and scheduling controls to support responsible contact practices.
- WhatsApp messaging runs on approved business providers (Twilio, WATI, Meta) under their respective business messaging policies.
- Opt-outs and do-not-contact requests can be honoured at workspace level.
AI transparency and control
- Evidence-based reporting: metrics reflect real calls, messages and bookings — never fabricated results.
- Human-in-the-loop approvals for consequential AI actions such as deployments, campaigns and content publication.
- Safety gates on AI-generated content that block invented statistics, fake testimonials and unsupportable claims.
- Audit trails for approvals and executed actions inside each workspace.
Questions
For data-processing agreements, sub-processor lists or compliance questionnaires, contact us via the contact page and mention "Compliance". See also our Privacy Policy and Security page.
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